Track your DHL order here (non U.S. orders):
Tracking does not show step-by-step events after the package reaches it's destination country and we do not have additional tracking visibility beyond what is displayed.
When will my tracking information appear?
You should see tracking events within 24-48 hours after you receive your shipping confirmation email.
Why is my package in Germany?
All packages over 4.4lbs/2.0kg will be sorted at DHL's hub in Germany prior to being dispatched to your destination country. This is a normal occurrence & should not alarm you. Canada and Mexico are the only exceptions, they will not be sorted in Germany
DHL DOES NOT require a signature for you to receive your package.
Be sure to include your phone number in the address book of your account with Hells Headbangers. This will aid DHL in in the expediting of your shipment. Click [here] to add your phone number.
If you are located in the United Kingdom, Belgium or Mexico, DHL cannot deliver 'heavy weight' (over 4.4lbs/2.0kg) packages to P.O. BOXES in these locations. Please use a street address.