If you encounter issues with the discount not applying to your shopping cart, please consider the following:
1. Quantity Requirement: Our promotions require a specific quantity of items for eligibility. The discount will be automatically applied when you add the required number of items to your cart. Make sure you've added the correct quantity of items to your order.
2. Single Discount Rule: Only one promotion or discount can be applied to your cart at a time. For example, if you add 20 CDs for the "10 CDs for $50" deal, only 10 CDs will receive the discounted rate, not all 20. To resolve this:
- Place your order with the incorrect total by selecting the "Money Order/Cash" payment option during checkout.
- Contact us, providing your order number, to apply the additional discount to your order.
- We will send you a special payment link via email with the correct order total to pay by PayPal or credit card.
- Once you've made the payment, reply to us with the payment transaction ID to verify your payment and expedite order processing.
3. Use Promotion Categories: Ensure that you add items from the promotion categories themselves, rather than conducting a general search or selecting items from other shop categories. Our most popular promotions include: