No worries, we have not forgotten about you! Your order is currently delayed since it contains pre-ordered items and will promptly ship out as soon as the stock arrives to our warehouse.
Most items on pre-order can be found [here]. Ship dates are not guaranteed but are based on the most up-to-date information we have available for that product. If a ship date is running late we are aware of it and are actively working to resolve it.
Your Ship Date
To view the current ship date of your order please refer to the product details page for the item you have pre-ordered.
As a reminder pre-ordered items are not shipped separately from the rest of the items in your order. Everything is shipped together in one box.
Add to Your Order
One of the benefits to pre-ordering is the ability to add items to your package or swap out unshipped items for a different item of equal or greater value.
Please contact us
right away. If applicable, you will also be billed for any extra postage cost.
Although we cannot cancel your order we can recalculate your shipping cost to send the pre-ordered item separately. Just contact us
and we will send you a money request for the remaining balance.
We greatly appreciate your patience!