My download won’t start, or the download page isn’t working. What now?

Go ahead and stop the download, then try clicking the link in the email receipt from Hells Headbangers again (and if you’re on wireless try plugging directly in). If the download stops again, or the speed is still slow, it could be that a firewall or other internet security tool is in the way. Temporarily disable what you can, then try again. If that doesn’t help (or simply doesn’t apply), you might need to try your download using another internet connection -- some ISP’s throttle the speed of large downloads, and the album downloads from Bandcamp (particularly the lossless formats) can be downright huge. If you’ve been trying to download one of the larger formats like FLAC or ALAC and would like to try the download in a more compact, but still high-quality format like MP3, just click format again, and choose a new flavor....